Cookie Policy
Effective Date: January 8, 2026
Last Updated: January 8, 2026
1. Introduction
This Cookie Policy explains how Platinum Media Solutions (“we,” “our,” or “us”), operating Empirical Logic Research Intelligence at empiricalogic.com (the “Service”), uses cookies and similar tracking technologies.
Company Information:
Platinum Media Solutions
10130 Perimeter Pkwy, Suite 200
Charlotte, NC 28216
Email: info@platinummediasolutions.com
By using our Service, you consent to the use of cookies as described in this Cookie Policy. This policy should be read together with our Privacy Policy.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. Cookies allow the website to recognize your device and remember certain information about your visit.
2.1 Types of Cookies by Duration
Session Cookies: These are temporary cookies that expire when you close your browser. They help us maintain your login state during your browsing session.
Persistent Cookies: These cookies remain on your device for a set period (or until you delete them). They help us remember your preferences across multiple visits.
2.2 Types of Cookies by Purpose
Essential Cookies: Necessary for the website to function properly. These cannot be disabled without affecting site functionality.
Analytics Cookies: Help us understand how visitors use our site, which pages are most popular, and where improvements are needed.
Functional Cookies: Remember your preferences and settings to enhance your user experience.
3. How We Use Cookies
We use cookies and similar technologies for the following purposes:
3.1 Essential/Strictly Necessary Cookies
These cookies are required for the basic operation of our Service:
- Authentication: Keeping you logged in to your account
- Security: Preventing fraudulent activity and enhancing security
- Session Management: Maintaining your session as you navigate the site
- Load Balancing: Distributing traffic across our servers efficiently
Legal Basis: These cookies are necessary for the performance of our contract with you (providing the Service you subscribed to).
3.2 Analytics and Performance Cookies
We use analytics cookies to understand how our Service is used:
Google Analytics: We use Google Analytics to collect information about:
- Pages visited and time spent on each page
- How users arrived at our site (referral sources)
- Device type, browser, and operating system
- General geographic location (city/country level)
- User interactions and navigation patterns
Google Analytics uses cookies to track and report website traffic. The information collected is anonymous and does not identify individual users. Google Analytics may combine our website data with data from other Google services.
What We Learn: This helps us:
- Improve website performance and user experience
- Identify technical issues
- Understand which content is most valuable
- Make informed decisions about Service improvements
Your Privacy: IP addresses are anonymized. For more information about Google Analytics, visit: https://policies.google.com/technologies/partner-sites
Legal Basis: Legitimate business interests in improving our Service.
3.3 Functional Cookies
These cookies enhance your experience but are not essential:
- Preference Storage: Remembering your settings and display preferences
- Content Customization: Tailoring content based on your subscription tier
- Usage Tracking: Monitoring which content you’ve downloaded to avoid duplicate downloads
Legal Basis: Your consent (for non-essential functional cookies) or legitimate interests (for essential functional cookies).
4. Third-Party Cookies
Our Service may use cookies from third-party service providers:
4.1 Payment Processors
Stripe and/or Square: When you make a payment, these services may set cookies to:
- Process transactions securely
- Prevent fraud
- Maintain payment security standards (PCI-DSS compliance)
These cookies are governed by the respective payment processor’s privacy policy.
4.2 Analytics Providers
Google Analytics: As described above, Google may set cookies to collect analytics data.
4.3 Cloud Services
Amazon Web Services (AWS): May use cookies related to content delivery through AWS S3.
4.4 Third-Party Control
We do not control these third-party cookies. Please review the privacy and cookie policies of these providers:
- Stripe Privacy Policy: https://stripe.com/privacy
- Square Privacy Policy: https://squareup.com/us/en/legal/general/privacy
- Google Privacy Policy: https://policies.google.com/privacy
- AWS Privacy Policy: https://aws.amazon.com/privacy/
5. Cookies We Use – Detailed List
Below is a list of specific cookies our Service may use:
Cookie Name | Type | Purpose | Duration |
session_id | Essential | Maintains your login session | Session |
user_token | Essential | Authentication token | 30 days |
csrf_token | Essential | Security protection against cross-site request forgery | Session |
_ga | Analytics | Google Analytics – distinguishes users | 2 years |
_gid | Analytics | Google Analytics – distinguishes users | 24 hours |
_gat | Analytics | Google Analytics – throttles request rate | 1 minute |
preferences | Functional | Stores user display preferences | 1 year |
content_tracking | Functional | Tracks downloaded content to prevent duplicates | 90 days |
Note: This list may be updated as we add or remove services. Check this policy periodically for updates.
6. How to Manage Cookies
You have several options to control or limit how cookies are used:
6.1 Browser Settings
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent.
To manage cookies in common browsers:
Google Chrome:
- Click Menu (three dots) > Settings > Privacy and Security > Cookies and other site data
- Choose your preferred cookie settings
Mozilla Firefox:
- Click Menu > Settings > Privacy & Security
- Under Cookies and Site Data, adjust your preferences
Safari:
- Click Safari > Preferences > Privacy
- Choose your cookie blocking preferences
Microsoft Edge:
- Click Menu (three dots) > Settings > Cookies and site permissions
- Choose your cookie settings
Internet Explorer:
- Click Tools > Internet Options > Privacy
- Adjust privacy settings slider
6.2 Cookie Preference Tools
Some websites offer cookie preference centers where you can choose which types of cookies to accept. Currently, our Service uses primarily essential and analytics cookies.
6.3 Google Analytics Opt-Out
You can opt out of Google Analytics tracking by:
- Installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
- Enabling “Do Not Track” in your browser settings
- Using browser privacy extensions
6.4 Impact of Blocking Cookies
Essential Cookies: If you block essential cookies, you will not be able to:
- Log in to your account
- Access subscriber-only content
- Download materials
- Use core features of the Service
Analytics Cookies: If you block analytics cookies:
- Your user experience will not be affected
- We will have less information to improve the Service
- You will still see all content and functionality
Functional Cookies: If you block functional cookies:
- You may need to reset preferences on each visit
- Some convenience features may not work
- The Service will still be functional but less personalized
7. Do Not Track (DNT) Signals
Some browsers have a “Do Not Track” (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked.
Our Response to DNT:
Currently, there is no universal standard for how websites should respond to DNT signals. We currently do not respond to DNT signals by disabling cookies or tracking. If an industry standard emerges, we will update our practices and this policy accordingly.
Alternative: To opt out of tracking, use the browser cookie management options described in Section 6.
8. Special Information for European Economic Area (EEA) Users
While our Service is primarily targeted to users in the United States, we recognize that some users may access our Service from the European Economic Area (EEA). This section provides information relevant to EEA users regarding cookies and the General Data Protection Regulation (GDPR).
8.1 Legal Basis for Cookies
Under GDPR, we rely on the following legal bases for using cookies:
- Consent: For non-essential cookies (analytics, functional), we rely on your consent through your continued use of the Service
- Legitimate Interests: For essential cookies and some analytics, we rely on our legitimate interest in providing and improving our Service
- Contractual Necessity: For cookies essential to providing the Service you subscribed to
8.2 Your Rights Under GDPR
If you are an EEA resident, you have specific rights regarding cookies and personal data:
- Right to Withdraw Consent: You can withdraw cookie consent at any time by clearing cookies and changing browser settings
- Right to Access: Request information about what data has been collected through cookies
- Right to Erasure: Request deletion of data collected through cookies
- Right to Object: Object to processing based on legitimate interests
To exercise these rights, contact us at info@platinummediasolutions.com.
8.3 Data Transfers
Data collected through cookies may be transferred to and processed in the United States, where our servers are located. The US may not provide the same level of data protection as EEA countries. By using our Service, you consent to this transfer.
8.4 Cookie Consent Banner
EEA users may see a cookie consent banner when first visiting our site. You can manage your preferences through this banner or through your browser settings.
9. Other Tracking Technologies
In addition to cookies, we may use similar technologies:
9.1 Web Beacons (Pixel Tags)
Small graphic images embedded in web pages or emails that allow us to:
- Track whether emails have been opened
- Monitor page views and navigation patterns
- Verify that content has been downloaded
9.2 Local Storage
HTML5 local storage allows websites to store data locally on your device:
- Used for storing preferences and session information
- Similar to cookies but with larger storage capacity
- Can be cleared through browser settings
9.3 Session Storage
Temporary storage that only persists during your browser session:
- Automatically cleared when you close your browser
- Used for maintaining state during your visit
9.4 Log Files
Our servers automatically collect certain information:
- IP addresses (anonymized for analytics)
- Browser types and versions
- Operating systems
- Referring URLs
- Date and time stamps
- Pages accessed
This information is used for system administration, security, and analytics purposes.
10. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children through cookies or any other means. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect:
- Changes in our cookie practices
- New technologies or tracking methods
- Changes in applicable laws or regulations
- Updates to third-party services
Notification of Changes:
- We will update the “Last Updated” date at the top of this policy
- Material changes will be communicated via email or through the Service
- Continued use after changes constitutes acceptance
We encourage you to review this Cookie Policy periodically.
12. More Information and Contact
12.1 Questions About Cookies
If you have questions about our use of cookies, contact us at:
Platinum Media Solutions
10130 Perimeter Pkwy, Suite 200
Charlotte, NC 28216
Email: info@platinummediasolutions.com
12.2 Related Policies
For more information about how we handle your data, please review:
- Privacy Policy: Describes our overall data collection and use practices
- Terms of Service: Governs your use of the Service
12.3 Regulatory Information
For information about cookies and online privacy:
- US Federal Trade Commission: https://www.ftc.gov/tips-advice/business-center/privacy-and-security/online-tracking
- All About Cookies: https://www.allaboutcookies.org/
- European Commission (for EEA users): https://ec.europa.eu/info/cookies_en
13. Summary
In Plain Language:
We use cookies to:
- Keep you logged in (essential – can’t be disabled)
- Understand how our site is used through Google Analytics (can be disabled)
- Remember your preferences (can be disabled)
- Process payments securely through Stripe/Square (essential for payments)
You can control most cookies through your browser settings, but blocking essential cookies will prevent you from using the Service properly.
For EEA users, we respect your GDPR rights and you can manage cookie preferences or request data deletion at any time.
*This Cookie Policy was last updated on January 8, 2026.*