Privacy Policy

 

Effective Date: January 8, 2026 

Last Updated: January 8, 2026

 

1. Introduction

 

This Privacy Policy describes how Platinum Media Solutions (“we,” “our,” or “us”), operating Empirical Logic Research Intelligence at empiricalogic.com (the “Service”), collects, uses, and protects your personal information.

 

Company Information: 

Platinum Media Solutions 

10130 Perimeter Pkwy, Suite 200 

Charlotte, NC 28216 

Email: info@platinummediasolutions.com

 

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

 

2. Information We Collect

 

2.1 Personal Information You Provide

When you register for our Service, we collect:

  • Full name
  • Email address
  • Professional credentials and practice information
  • Billing address
  • Payment information (processed securely through our payment processors)

 

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

  • Usage data (content accessed, downloads, time spent)
  • Device information (browser type, operating system)
  • IP address and general location data
  • Cookies and similar tracking technologies

 

2.3 Payment Information

Payment information is collected and processed by our third-party payment processors (Stripe and/or Square). We do not store complete credit card numbers on our servers. We receive only limited payment information necessary for account management (last four digits, expiration date, payment status).

 

3. How We Use Your Information

 

We use the collected information for the following purposes:

 

  • Service Delivery: To provide, maintain, and improve our content delivery service
  • Account Management: To create and manage your subscription account
  • Communication: To send service-related updates, content notifications, and respond to inquiries
  • Billing: To process payments and manage subscriptions
  • Analytics: To understand how our Service is used and improve user experience
  • Legal Compliance: To comply with applicable laws and regulations
  • Security: To detect, prevent, and address technical issues and fraudulent activity

 

4. How We Share Your Information

 

We do not sell, rent, or trade your personal information. We share information only in the following circumstances:

 

4.1 Service Providers

We share information with trusted third-party service providers who assist in operating our Service:

  • Payment Processors: Stripe and/or Square for payment processing
  • Analytics: Google Analytics for website and usage analytics
  • Cloud Storage: Amazon Web Services (AWS S3) for secure content delivery
  • Email Services: For transactional and service-related communications

 

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

 

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

 

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

 

5. Data Retention

 

We retain your personal information for as long as your account is active or as needed to provide you with our Service. After account deletion or termination, we retain your data for one (1) year to comply with legal obligations, resolve disputes, and enforce our agreements. After this retention period, your data will be securely deleted.

 

5.1 Deletion Requests

You may request deletion of your account and associated data by contacting us at info@platinummediasolutions.com. Upon receipt of your request, we will deactivate your account and begin the deletion process in accordance with our retention schedule.

 

6. Data Security

 

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

 

  • Encryption of data in transit and at rest
  • Secure payment processing through PCI-DSS compliant providers
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure cloud infrastructure through AWS

 

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

 

7. Your Rights and Choices

 

Depending on your location, you may have certain rights regarding your personal information:

 

7.1 Access and Correction

You may access and update your account information at any time through your account settings or by contacting us.

 

7.2 Data Portability

You may request a copy of your personal information in a portable format.

 

7.3 Deletion

You may request deletion of your account and personal information as described in Section 5.1.

 

7.4 Opt-Out

You may opt out of non-essential communications by following the unsubscribe instructions in our emails or by contacting us.

 

7.5 Cookie Management

You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

 

To exercise any of these rights, please contact us at info@platinummediasolutions.com.

 

8. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to enhance your experience and analyze Service usage. For detailed information about our use of cookies, please refer to our Cookie Policy.

 

9. International Users and GDPR Compliance

 

Our Service is operated from the United States and is intended primarily for users in the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

 

9.1 European Economic Area (EEA) Users

If you are located in the EEA, you have certain rights under the General Data Protection Regulation (GDPR), including:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

 

Legal Basis for Processing: We process your personal information based on:

  • Contractual necessity (to provide our Service)
  • Legitimate interests (to improve and secure our Service)
  • Your consent (for marketing communications)

 

To exercise your GDPR rights, please contact us at info@platinummediasolutions.com.

 

10. Children’s Privacy

 

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

 

11. Third-Party Links

 

Our Service may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

 

12. California Privacy Rights

 

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

 

  • Right to Know: What personal information we collect, use, and share
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of personal information (note: we do not sell personal information)
  • Right to Non-Discrimination: Equal service and pricing regardless of privacy choices

 

To exercise these rights, contact us at info@platinummediasolutions.com. We will verify your identity before processing your request.

 

13. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated Privacy Policy on this page
  • Updating the “Last Updated” date at the top of this policy
  • Sending an email notification to your registered email address (for significant changes)

 

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

 

14. Contact Us

 

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

 

Platinum Media Solutions 

10130 Perimeter Pkwy, Suite 200 

Charlotte, NC 28216 

Email: info@platinummediasolutions.com

 

We will respond to your inquiry within 30 days.

 

 

*This Privacy Policy was last updated on January 8, 2026.*